FAQS

DO YOU HAVE A QUESTION?

Below you’ll find answers to the frequently asked questions about Festival of Marketing. If you need any further help please get in touch via email: hello@festivalofmarketing.com

EVENT DETAILS

Where and when does the Festival of Marketing take place?

 

Festival of Marketing takes place on Thursday 05 October, The Brewery, 52 Chiswell Street, London, EC1Y 4SD.

The Brewery is close to Liverpool Street, Moorgate and Barbican tube stations.

There are no on site car parking facilities, the nearest public car park can be found at The Barbican. There is also limited pay and display street parking available nearby.

To find out more about the venue, please click here.

 

What time does the event start and end?

 

The main Festival event timings are as follows:

8:00am – 9:00am: Welcome refreshments and networking

9:15am: Opening Headliner

16:15pm: Closing Headliner

17:00pm: Event Close

 

What happens when I arrive?

 

Print your pass

Your Festival Pass will be sent to you separately. Avoid the queue by printing before you arrive. Simply print it, bring it with you and grab a lanyard on arrival.

Already printed your badge?

If you’ve already printed your badge at home, simply head to the archway on Milton Street where a member of the Festival team will will welcome you and give you your lanyard.

Not able to print your badge before you arrive?

If you aren’t able to print your badge before you arrive, don’t worry, our registration team will be there to help. Enter the Chiswell Street Dining Rooms on the corner of Chiswell Street and Milton Street and have your booking confirmation email to hand on your phone. The team will then hand over your lanyard and print your badge for you.

 

What happens if I arrive late, will I miss registration?

 

If you’re going to be a little late arriving and won’t make it until after 10am, please use the Milton Street archway entrance when you get there. If you haven’t printed your badge at home, you will be able to do so inside The Brewery.

Once inside, please feel free to take advantage of our complimentary cloakroom located in the main entrance of The Brewery.

The Festival app

How do I access the app?

 

Please follow the link below to download the Festival of Marketing App and book onto sessions.

See our guide for the Festival App

Attending sessions 

How do I book my place on a session?

 

Make sure you check your schedule on the Festival App, as there might have been some last-minute changes to your agenda.

Please arrive on time for sessions to avoid disappointment. If you have reserved your space in a session, you must arrive no later than 5 minutes before to guarantee your place. We have a packed programme and we don’t want anyone to miss out.

You will still be able to book sessions while you’re onsite through the Festival App, but we recommend booking in advance to avoid disappointment.

If you no longer wish to attend a particular session, please remember to remove it from your schedule so the place can become available to somebody else.

If you aren’t changing rooms between sessions, please have your app QR code ready on your phone and a member of the team will scan you in your seat.

 

Do I need to pre-book my place within sessions?

 

Yes, you MUST pre-book.

 

What happens if I want to attend a session which is already fully booked?

 

We would recommend that if a session is full, you select an alternative one to attend which still has seats available to be reserved.

 

What happens if I can no longer attend?

 

As per our terms and conditions, we do not offer refunds if you are no longer able to attend. However, you can transfer your ticket to someone else. If you wish to do this please get in touch with us at hello@festivalofmarketing.com.

 

Will presentation slides be circulated afterwards?

 

If speakers have given permission to share their slides, then we will do so after the event. However, this is at the speakers’ discretion, so we cannot guarantee that slides from all sessions will be available.

At the event

Is there a dress code?

 

There is no dress code at Festival however a couple of entrances to stages are via the courtyard so you may want to wrap up warm or bring an umbrella just in case!

 

Are lunch and refreshments provided?

 

Water, teas and coffee will be served throughout the day. A selection of lunch options will be served in various locations around the venue between 12pm-2pm. If you do have any allergies or dietary requirements, please do make a member of The Brewery staff aware. Please note, you cannot bring food into the venue.

 

I have specific dietary or access requirements

 

If you did not state these during the registration process, please drop us an email at hello@festivalofmarketing.com and we will be able to take note of these.

 

Is there a cloakroom?

 

Yes, please feel free to take advantage of our complimentary cloakroom located in the main entrance of The Brewery.

 

How can I tag Festival on my social media posts?

 

The official hashtag of Marketing Week’s Festival of Marketing is #FoM23. Be sure to share your Festival experience on social and follow live updates throughout the day. Don’t forget to tag us in anything you post.

 

Will there be WiFi available?

 

Free WiFi is available throughout the venue, all you need to do is search for the Brewery_WiFi network, no password needed.