2018 Agenda at a Glance

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Tails.com: Being the top dog in bespoke product and customer experiences

10 Oct 2018
Personalisation Stage
  • How Tails.com have engendered customer trust through their personalised service: 'Food as unique as your dog'
  • Ensuring customer loyalty through convenience: Online subscription, delivery service and wellbeing advice
  • Personalisation shouldn’t be difficult: How can challenger brands maintain a personalised service as their business scales up?

Festival of Marketing

10 - 11 October 2019 

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