2018 Agenda at a Glance

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Tails.com: Being the top dog in bespoke product and customer experiences

10-Oct-2018
Personalisation
• How Tails.com have engendered customer trust through their personalised service: “Food as unique as your dog”
• Ensuring customer loyalty through convenience: Online subscription, delivery service and wellbeing advice
• Personalisation shouldn’t be difficult: How can challenger brands maintain a personalised service as their business scales up?
Speakers
Orinta Gaucyte , Customer Experience Manager - Tails.com
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Festival of Marketing

9 - 10 October 2019 

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